Complaints should be directed to the Practice Group Director who leads the team where your issue occurred. As detailed in our complaint forms, (English form; Spanish form) you can appeal if you are unsatisfied with the response from the practice group director.
The Practice Group Directors are as follows:
Consumer – Nicolas Villa; nvilla@icls.org
Housing – Gary Dennis; gdennis@icls.org
Immigration – Latoya Belle; lbelle@icls.org
Elder Law – Mischa Kennedy; mkennedy@icls.org
Systemic Impact Litigation – Elena Castillo; ecastillo@icls.org
Health – Grant Jahner; gjahner@icls.org
Public Benefits and Education – Marsha Johnson; mjohnson@icls.org
Family Law – Cara Whisler; cwhisler@icls.org
Call our hotline for assistance.
(888) 245-4257
Monday – Friday:
8:30AM – 5:00PM
Saturday: Closed
Sunday: Closed
